Delivery and refund
Delivery and refund policies
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within Estimated Delivery: 30-50 days of the date of your order.
Date of delivery may vary due to carrier shipping practices, delivery location, a method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Order refund can only be done if the order has not yet been shipped/fulfilled.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at email@example.com.
If you have any questions about the delivery and shipment or your order, please contact us at firstname.lastname@example.org.